Shipping Policy

Last updated: 26 May 2026

Thank you for shopping with Spirit TCG LTD. We aim to dispatch all orders quickly and securely Please read our shipping policy carefully before placing an order.

1. Shipping Locations

We currently ship to:

United Kingdom

If your country is unavailable at checkout, please contact us before placing an order.

2. Processing Times

Orders are typically processed within:

1–2 business days for in-stock items
Pre-orders and special items may take longer and will be clearly marked on the product page
Orders placed on weekends or UK bank holidays will be processed on the next business day.

3. UK Shipping

Standard Delivery

Estimated delivery: 2–5 business days
Sent via Royal Mail or equivalent tracked courier

Tracked Delivery

Estimated delivery: 1–3 business days
Full tracking provided by email once dispatched

Free Shipping

We offer free UK shipping on qualifying orders. Any thresholds or promotions will be shown at checkout.

4. Trading Card Packaging Standards

We take extra care when shipping trading cards and collectibles.

Cards will be shipped using:

Penny sleeves
Top loaders or semi-rigid holders
Team bags
Bubble mailers
Reinforced cardboard protection
Higher-value orders may require signature confirmation.

5. Lost, Delayed, or Damaged Orders

If your order arrives damaged, incomplete, or has not arrived within the expected timeframe, please contact us within:

14 days of estimated delivery for UK orders
30 days for international orders

Please include:

Your order number
Photos of damaged items or packaging (if applicable)

We will work with the courier to resolve the issue as quickly as possible.

6. Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an order is returned due to:

Incorrect address
Failed delivery attempts
Unclaimed parcels

Additional shipping charges may apply for reshipment.

7. Pre-Orders

Pre-order items will ship once stock is received. If your order contains both pre-order and in-stock items, we may:

Hold the order until all items are available, or
Ship items separately at our discretion

8. Order Tracking

Where tracking is included, tracking information will be emailed once your order has been dispatched.

Please allow up to 24 hours for tracking updates to appear.

9. Contact Us

If you have any questions regarding shipping, please contact:

Spirit TCG LTD
Email: hello@spirittcg.com