Spirit TCG LTD

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Effective Date: 14/05/2026
Last Updated: 14/05/2026

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At Spirit TCG LTD (“we”, “our”, “us”), we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website: www.spirittcg.com.

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1. Who We Are

Spirit TCG LTD is the data controller responsible for your personal data.

Company Name: Spirit TCG LTD
Email Address: hello@spirittcg.com

If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.

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2. What Information We Collect

We may collect and process the following information:

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Information You Provide Directly

• Name

• Billing and delivery address

• Email address

• Phone number

• Payment details (processed securely through third-party payment providers)

• Account login details

• Messages sent through contact forms or customer support

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Information Collected Automatically

When you use our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visits

• Cookies and usage data

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3. How We Use Your Information

We use your information to:

• Process and deliver orders

• Manage your account

• Respond to enquiries

• Provide customer support

• Improve our website and services

• Send order updates and service communications

• Prevent fraud and maintain website security

• Comply with legal obligations

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Where you have given consent, we may also send marketing emails about products, promotions, or updates.

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You can unsubscribe from marketing communications at any time.

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4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Contractual necessity — to fulfil orders and provide services

• Legitimate interests — to improve our services and prevent fraud

• Legal obligations — for tax, accounting, and regulatory compliance

• Consent — for marketing communications and certain cookies

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5. Sharing Your Information

We may share your information with trusted third parties, including:

• Payment processors

• Delivery and courier services

• Website hosting providers

• Analytics providers

• Professional advisers and accountants

• Legal or regulatory authorities where required

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We do not sell your personal information to third parties.

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6. Payment Information

Payments made through our website are processed securely by third-party payment providers. We do not store full payment card details on our servers.

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7. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Keep you logged in

• Remember basket contents

• Analyse website traffic

• Improve website performance

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You can manage or disable cookies through your browser settings.

You may also wish to create a separate Cookie Policy for additional compliance.

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8. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

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Order and accounting records may be retained for up to 6 years to comply with UK tax laws.

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9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request transfer of your data

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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You can contact us to exercise any of these rights.

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10. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

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11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

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12. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Spirit TCG LTD
Email: hello@spirittcg.com
Website: www.spirittcg.com